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Privacy Policy

Effective Date: July 13, 2026

Living Ledger Accounting & Advisory ("we," "us," or "our") operates the website livingledgeracct.com (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit our Site or use our services.

By using our website and services, you consent to this Privacy Policy.

1. Information We Collect

Personal Information: When you contact us, request a consultation, or engage our services, we may collect information such as your name, email address, phone number, mailing address, and payment information.

Non-Personal Information: We may automatically collect certain non-personal information when you visit our Site, including your IP address, browser type, device information, usage patterns, and cookies.

Customer Communication: We may retain records of your inquiries, service requests, appointment details, and service history in order to provide and improve our accounting, bookkeeping, tax, and advisory services.

If you opt in to receive text messages or email communications from us, we maintain timestamped records of your opt-in and consent.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our accounting, bookkeeping, tax, and advisory services
  • Process transactions and payments
  • Communicate with you about inquiries, appointments, and (with your consent) promotional offers
  • Enhance the functionality and user experience of our Site
  • Protect against fraud and maintain security
  • Maintain records of your communication preferences and consent

3. Text Messaging (SMS) & Compliance

If you provide your phone number and opt in via a web form, you may receive text messages from Living Ledger Accounting & Advisory regarding appointment confirmations, reminders, scheduling updates, and customer support.

Opt-In & Consent: You will only receive text messages if you explicitly opt in. We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

Cancellation: You may cancel text messaging at any time by texting "STOP." You will receive a one-time confirmation text, and no further messages will be sent unless you opt in again.

Support: Reply "HELP" for assistance, or contact us using the information in Section 10 below.

Carrier Information: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

Message Frequency: Message frequency varies based on your interactions with our business and is directly related to the services you've requested. We do not send promotional content without your specific consent.

Age Restriction: You must be 18 years or older to participate in text messaging communications.

Data Protection: Living Ledger Accounting & Advisory does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential and will not be shared with any third parties, excluding aggregators and providers of the text message services themselves.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information with:

  • Service providers who assist us with payment processing, scheduling, and communications (including SMS delivery)
  • Legal authorities when required to comply with the law, such as in response to a court order or law enforcement request
  • Successor entities in the event of a merger, acquisition, or business transfer

Text messaging originator opt-in data and consent are excluded from all of the above categories and will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Data Security

We take reasonable measures to protect your information, including encryption of sensitive data in transit and at rest, secure access controls and authentication, and regular security assessments. In the event of a data breach, we will follow applicable breach notification protocols.

No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to analyze site traffic and user behavior, remember your preferences, improve website functionality, and measure the effectiveness of our services. You may control cookies through your browser settings.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing emails by using the unsubscribe link
  • Opt out of SMS communications by replying "STOP"
  • Request information about how your data is processed
  • Withdraw consent for future communications at any time

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. This Privacy Policy applies only to information collected by Living Ledger Accounting & Advisory.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most current version will always be available on our website. We will communicate significant changes via email or a notice on our Site.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Living Ledger Accounting & Advisory

‍Phone: 945-321-9020

Email: support@livingledgeracct.com

‍Website: livingledgeracct.com